Privacy policy

Thank you for visiting our website and for your interest in our products and services. Statements of personal information are voluntary. Your personal data will be stored in accordance with the data protection laws of the country where this website is maintained.

Any personal data obtained from the RHEINTACHO website will only be used for your individual support or stored and processed in order to offer services to you. RHEINTACHO guarantees that your data will be treated in confidentiality in accordance with the applicable data protection regulations.

This privacy policy does not apply to linked third-party websites.

By using this site, you agree to the data collection and usage methods described below. In the event that you do not agree with the data collection and usage methods described, you must not use our website.


Data collection and usage

When you visit our site, our web servers collect data to maintain system security. In general, we collect your PC's current IP address along with the date and time, browser type, operating system and possibly the pages you viewed. The legal basis is Art. 6, GDPR.

If we receive a request from you via our contact form, we store the personal information you provide for the purpose of communicating with you and processing your request.

This data will be used exclusively for the purposes listed. The transfer of data to third parties only takes place under mandatory provisions of law or where the transfer is required if our network infrastructure has been attacked so that we can take legal action or institute criminal prosecution proceedings. We will not transfer any of your data to any third parties for commercial purposes.

You agree that the personal data you have provided can be stored and used by RHEINTACHO Messtechnik GmbH for processing your request, as well as for statistical purposes, for improving our service and for our own marketing purposes. Personal data that you have provided to us through our website are only stored until they fulfil the purpose for which they were entrusted to us. As far as commercial and tax law retention periods are concerned, storage periods may be up to 10 years for certain data.


We would like to point out that we use "cookies" on our website. Cookies are small text files that are created when calling up websites and are stored on the respective user's computer. Cookies allow the web server to retrieve user information that makes using the website easier and more convenient for visitors, or enables certain features in the first place.

You can set your browser to reject cookies generally or so that you need to accept each time cookies are used. If you generally decide not to accept cookies, it may be that you won't be able to use certain features on the site.

Use of the Usercentrics Consent Management Platform

We use the Usercentrics Consent Management Platform to comply with the statutory provision pursuant to Article 7 section 1 GDPR. The platform is operated by Usercentrics GmbH, Rosental 4, 80331 Munich, Germany. The Usercentrics Consent Management Platform collects Logfile data, user agent (device, browser type, browser language, browser version, resolution) and consent data (consent yes/no, time stamp, data extent, data attributes, ControllerID, ProcessorID, consentID) by means of a Javascript. This JavaScript permits Usercentrics GmbH to inform the user about specific tags and web technologies on our website and to obtain, manage and document the user's consent. The legal basis for data processing is Article 6 section 1 letter c. GDPR since we are legally obliged to prove consent (pursuant to Article 7 section. 1 GDPR). Our aim is to know and follow our users' preferences as well as to document these legally in a secure manner. The data is deleted as soon as it is no longer required for our documentation provided there.

For further details on Usercentrics data protection policy go to:

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files that are stored on your computer to help analyze how users use the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there.

However, if IP anonymization is activated on the website, your IP address will be truncated beforehand by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and truncated there. The IP anonymization is active on this website. Google will use this information on behalf of the operator of this site to evaluate your use of the website, compiling reports on website activity and providing other services relating to website and Internet usage to the website operator.

The IP address that your browser transmits as part of Google Analytics is not associated with any other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we would point out that if you do this, you may not be able to use all of the features of this website to their full extent. You can also prevent the data generated by the cookie based on your use of the website (including your IP address) from being collected and sent to Google for processing by downloading and installing the browser plug-in available at the following link:

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by "anonymizeIp" to ensure an anonymized collection of IP addresses (so called IP-masking).


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Data Security

Your privacy is a top priority for us. We operate an active privacy policy to ensure the confidentiality of any personal data. If we use the services of third parties for handling processing, the contractual relationships are governed by the provisions of the Data Protection Act.

Your Rights

You have a right to information concerning the personal data held about you and you have a right to have inaccurate data corrected, or data blocked or deleted. We expressly point out that our employees are required to maintain data confidentiality in accordance with § 53 BDSG (new) (Federal Data Protection Act).

You can always send an email to our data protection officer Mr. Peter Lenz at to receive information regarding the personal data that is stored about you, or you can send an email to the address listed in our publication details. You can always withdraw your consent to your data being stored by writing to the same address.

If you wish to obtain information about your personal data or have them corrected or deleted, or if you have further questions about the use of the personal data provided to us, please contact us in writing at our postal address stated in our publication details.

Applicable law

All information and data, its use and the registration on the RHEINTACHO website as well as any actions, forbearance or omissions connected with the RHEINTACHO website are governed solely by German law. Disputes will be heard before the applicable court in Freiburg im Breisgau.

Policy updates

We reserve the right to modify our privacy policy in the future due to enhancements to our website. Any modifications will be published here. We reserve the right to modify the privacy policy at any time with future effect.